Disclaimers & Service Limitations

Service Nature Disclaimer

TextBackChat provides custom AI-powered software tools designed for general productivity, goal-setting, motivation, and personal development support. Our services are not medical, psychological, therapeutic, or counseling services of any kind.

The AI chatbots we create do not provide medical advice, mental health treatment, diagnosis, or therapy, and are not a substitute for professional services from licensed medical, psychological, or mental health practitioners.

No Professional Advice

All content generated by our AI chatbots is intended for general informational and motivational purposes only. It does not constitute medical, psychological, legal, financial, or professional advice.

Users should not rely on interactions with our software for decisions related to health, mental well-being, legal matters, or financial situations. Always consult a qualified professional where appropriate.

Artificial Intelligence Disclosure

Our chatbots operate using artificial intelligence technology, including third-party AI models. Responses are generated based on user input and predefined prompts.

AI-generated content may be inaccurate, incomplete, or inappropriate in certain contexts. Users acknowledge that all interactions occur with software systems, not human professionals, and that outputs should be independently evaluated.

Custom Digital Service & Fulfillment

TextBackChat provides customized digital software services tailored to individual user preferences. Delivery is completed digitally via approved messaging platforms or web-based interfaces.

Due to the custom nature of the service, work begins immediately after purchase.

Third-Party Platforms

Our software tools may be delivered through third-party platforms such as Telegram or WhatsApp. TextBackChat is not affiliated with, endorsed by, or responsible for the operation, security, or availability of these platforms.

Use of third-party platforms is subject to their respective terms and policies.

Eligibility

Our services are intended for individuals aged 18 years or older. By using our services, you confirm that you meet this requirement and that use of AI-based software tools is permitted in your jurisdiction.

Terms of Service

Acceptance of Terms

By accessing or using TextBackChat’s website, services, or software tools, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Description of Services

TextBackChat provides custom AI-powered software tools tailored to individual user preferences for general productivity, motivation, and personal development purposes.

Services are delivered digitally and may involve configuration, prompt engineering, and deployment on supported platforms.

No Guarantees

We make no guarantees regarding outcomes, results, or user satisfaction beyond delivery of the agreed digital service. AI-generated content may vary and is influenced by user input.

User Responsibilities

Users agree to:

  • Use the services for lawful purposes only

  • Not rely on AI outputs as professional advice

  • Provide accurate information for customization

Intellectual Property

All software, prompts, designs, and materials provided by TextBackChat remain the intellectual property of TextBackChat unless otherwise stated.

Limitation of Liability

To the maximum extent permitted by law, TextBackChat shall not be liable for any indirect, incidental, or consequential damages arising from use of our services or AI-generated outputs.

Modifications

We reserve the right to modify these Terms at any time. Continued use of the service constitutes acceptance of updated Terms.

Refund Policy

TextBackChat provides custom digital services that begin immediately upon purchase.

Because each service involves personalized configuration and setup, refunds are not guaranteed once development has started.

If a technical issue prevents delivery of the agreed service, we will make reasonable efforts to resolve the issue or provide an appropriate remedy at our discretion.

Refund requests must be submitted in writing within a reasonable timeframe after purchase.

Privacy Policy

TextBackChat respects your privacy and is committed to protecting personal information.

Information We Collect

We may collect:

  • Contact information

  • Service preferences

  • Communications related to customization

  • Usage data related to our software tools

Use of Information

Information is used solely to:

  • Provide and customize services

  • Communicate with users

  • Improve functionality and user experience

Third-Party Services

We may use third-party services (e.g., AI providers, messaging platforms) to deliver functionality. These services operate under their own privacy policies.

Data Security

We take reasonable measures to protect user data but cannot guarantee absolute security.